Terms & Conditions
These Terms govern your relationship with the operator of clubhousecasino, accessible exclusively at clubhouse-casino.games. By registering or using this service, you agree to be bound by these Terms, effective as of 1 January 2025 and subject to extension and validity through 2025. Use of this site is expressly limited to persons located in Australia who meet all eligibility requirements as described herein.
Definitions
OBSERVE: To establish legal clarity, the following key terms are defined as used in these Terms for clubhousecasino at clubhouse-casino.games.
- Operator: The entity Dama N.V., company registration number 152125, Scharlooweg 39, Willemstad, Curaçao, holder of Online Gaming License OGL/2023/174/0082 (valid through 2025, issued by the Curaçao Gaming Control Board), acting exclusively in relation to clubhouse-casino.games.
- User/Player: Any individual aged 18 years or older who registers for or utilizes the gaming services provided exclusively through clubhouse-casino.games in accordance with these Terms.
- Bet: Any monetary stake placed on casino games or wagers via clubhouse-casino.games.
- Bonus: Promotional credit or offer extended to Users by the Operator, subject to specific activation and wagering conditions as defined below.
- Wager: The act of risking funds or bonuses on games offered, as prescribed by these Terms and relevant bonus terms.
- Account: The unique digital profile registered by the User on clubhouse-casino.games.
- KYC (Know Your Customer): The verification process requiring Users to provide identification and residency documents to validate legal compliance.
- Game: Any game of chance, skill, or combination thereof made available on clubhouse-casino.games.
EXPAND: Terms are applied strictly as defined to ensure interpretive precision and regulatory coherence under AU and Curaçao oversight.
Account Registration
OBSERVE: All Users must comply with stringent eligibility and verification requirements in accordance with AU gambling regulations and Curaçao Gaming Control Board standards. The following rules apply to opening and maintaining an account at clubhouse-casino.games:
- Eligibility:
- Users must be at least 18 years of age and legally permitted to participate in gambling activities within Australia.
- Users acknowledge that registration is not available to individuals prohibited by law or lacking contractual capacity under AU law.
- Registration Process:
- Users must provide accurate and complete personal details (full legal name, birth date, address in Australia, valid email address).
- All accounts require verification of identity by submitting KYC documents such as proof of identity (passport or driver's license), and proof of address (utility bill issued within the last three months).
- An email verification process must be completed before access to gaming is permitted.
- User Obligations:
- Users are responsible for the security and confidentiality of their account credentials, including passwords, and must promptly notify [email protected] of any suspected unauthorized use.
- The Operator reserves the right to request updated documentation at any time and to suspend or close accounts in the event of information discrepancies or suspected fraudulent activity.
- Each User may register only one account. Multiple or duplicate accounts are strictly prohibited and will result in closure and forfeiture of funds where required by law.
REFLECT: These provisions ensure robust identification, protect against underage gaming, and mitigate operational or regulatory risk for both Users and Operator under AU and Curaçao oversight, with all processes subject to regulatory audit through 2025.
Betting & Gameplay Rules
OBSERVE: clubhouse-casino.games implements comprehensive gameplay and betting protocols to ensure legal compliance, game integrity, and user protection under AU laws.
- Placing Bets:
- Bets may only be placed within the defined minimum and maximum limits indicated per game. Limits are subject to change according to game type and Operator discretion.
- Bets are considered confirmed only after acceptance by the system. Once confirmed, bets cannot be modified or cancelled except where technical errors or regulatory obligations apply.
- Game Conduct:
- Users must engage in fair play in all games and interactions. All use of deceptive, fraudulent, or collusive methods is strictly prohibited and constitutes grounds for account suspension or closure.
- Respectful and courteous communication is mandatory in all live casino games and chat functions. Abuse, hate speech, or harassment will result in immediate exclusion from these features and may trigger further sanctions.
- Game Results:
- Game outcomes are determined by certified algorithms and random number generators where applicable, subject to the Operator's licensing obligations and independent auditing.
- All results are final, subject to technical reviews in case of disputes arising from system errors.
REFLECT: These rules are designed to foster safe, fair, and transparent gaming consistent with AU regulatory frameworks, mitigating risks of manipulation and ensuring ongoing user protection through 2025.
Bonus Terms
OBSERVE: clubhouse-casino.games offers various bonuses exclusively subject to strict requirements to ensure legal transparency, fair play, and regulatory compliance for AU-based users.
- Activation and Wagering Requirements:
- Bonuses must be activated according to the specific instructions provided in each offer. Most require an initial deposit and/or entering a promotion code.
- All bonuses are subject to a predefined wagering requirement (e.g., 40x the bonus amount), which must be met within the specified timeframe (minimum seven (7) days, and no later than 31 December 2025 unless stated otherwise).
- If wagering requirements are not met within the specified period, both the bonus and any derived winnings may be voided.
- Prohibited Games and Actions:
- Certain games may be excluded from bonus wagering. Attempting to fulfill wagering requirements via excluded games or irregular patterns (e.g., minimal risk bets, hedging) will result in forfeiture of bonus and winnings.
- Combining multiple promotions or bonuses in contravention of individual bonus terms is prohibited. Only one bonus may be active at any time, unless explicitly authorized by the Operator.
- Fair Use and Right of Refusal:
- The Operator reserves the right to withhold or cancel any bonus, or to restrict bonus availability, where misuse or abuse is suspected, consistent with regulatory standards and anti-money laundering obligations.
REFLECT: All bonus-related terms are crafted to provide transparency, consumer protection, and fair promotional practices, in full alignment with AU and Curaçao requirements, with all bonus periods and restrictions valid through 2025.
Payments & Withdrawals
OBSERVE: clubhouse-casino.games supports secure financial transactions, balancing User convenience with anti-fraud and AML (anti-money laundering) safeguards in line with AU requirements and Curaçao guidelines.
- Deposit and Withdrawal Methods:
- Deposits and withdrawals are supported via approved credit/debit cards, e-wallets, and major cryptocurrencies, as listed on the official site and updated periodically through 2025.
- All methods are subject to Operator and regional restrictions based on legal and banking frameworks in Australia.
- Limits, Fees, and Processing Times:
- Minimum and maximum transaction amounts apply, as detailed on the payments page. Transaction limits may be adjusted to remain compliant with AU regulatory changes.
- Withdrawals are typically processed within three (3) business days, although delays may occur for additional verification or technical issues.
- No Operator-imposed fees will be charged for deposits or withdrawals unless explicitly stated; Users may incur bank or payment provider fees independently.
- Refunds and Bonus Funds:
- Refund requests are reviewed on a case-by-case basis and may only be granted in the event of system malfunction or legal necessity. Bonus funds are non-withdrawable until all associated wagering requirements are completed.
- The Operator may suspend payouts pending the outcome of KYC, anti-fraud, or regulatory controls, and has the right to withhold or cancel withdrawals if violations or irregularities are detected.
REFLECT: All financial protocols are implemented to ensure secure, auditable payment processing, optimized for consumer protection and in full compliance with evolving AU regulations throughout 2025.
Limitation of Liability
OBSERVE: The Operator of clubhousecasino at clubhouse-casino.games is legally committed to maintaining fair and transparent gaming, but provides explicit disclaimers and liability exclusions to satisfy regulatory and risk-management obligations under AU law.
- Operator Obligations:
- clubhouse-casino.games uses certified RNG technology and maintains ongoing game fairness audits, consistent with licensing mandates (License OGL/2023/174/0082, valid through 2025).
- The Operator strives to provide accurate, uninterrupted services but does not guarantee error-free functionality or permanent availability.
- Limitations and Exclusions:
- In no event shall the Operator, its parent (Dama N.V.), affiliates, directors, or employees be liable for indirect, incidental, or consequential damages arising from use or inability to use clubhouse-casino.games.
- The maximum liability under any claim may not exceed the amount of the bet, wager, or transaction in dispute, or AUD 5,000, whichever is lesser.
- The Operator is not responsible for interruptions, delays, technical failures, or losses caused by force majeure, third-party services, or User error.
REFLECT: This section provides robust legal protection for both Operator and Users, mitigating exposure to operational risk and ensuring adherence to AU and Curaçao best practices through to 2025.
Intellectual Property Rights
OBSERVE: clubhouse-casino.games enforces all rights in its software, graphical content, trademarks, and other intellectual property strictly in accordance with international conventions and AU copyright law.
- Copyright Notice: All content, including text, graphics, software, and branding, are the exclusive property of the Operator, Dama N.V., or their licensors. Such content is protected under AU and international copyright laws.
- Prohibition on Unauthorized Use: Copying, reproducing, distributing, publishing, displaying, or otherwise exploiting any materials without express prior written permission from the Operator is strictly prohibited.
- Limited License: Users are granted a revocable, non-transferable license to access and use clubhouse-casino.games for personal, non-commercial purposes only.
REFLECT: This section safeguards all proprietary content and technologies, deters infringement, and reinforces Operator's entitlement to legal and injunctive remedies under AU law.
Privacy & Data Protection
OBSERVE: clubhouse-casino.games processes User data strictly in accordance with its published Privacy Policy, with all data handling conducted under the highest standards of security and regulatory compliance for AU residents.
- Data Processing: All personal information is collected, used, stored, and disclosed solely as detailed in the Privacy Policy, accessible at clubhouse-casino.games and updated as required by law through 2025.
- Confidentiality: User data is never sold or disclosed to third parties except as required for regulatory compliance, fraud prevention, or as compelled by law enforcement under AU legislation.
REFLECT: This section reinforces Operator commitment to privacy, aligns with AU data protection obligations, and directs Users to the comprehensive privacy framework in force at clubhouse-casino.games.
Changes to Terms
OBSERVE: All Users are subject to the most current version of these Terms, which may be amended by the Operator as circumstances or regulatory requirements evolve.
- Notification Procedure:
- Users will be informed of material changes to these Terms via email (to their registered address), and/or by a website banner posted prominently on clubhouse-casino.games.
- Continued Use and Opt-Out:
- By continuing to use clubhouse-casino.games following any such notification, the User accepts the amended Terms.
- If a User disagrees with any amendment, the User may, at their discretion, discontinue use and request account closure; any balances shall be handled in accordance with the Termination & Suspension section herein.
REFLECT: The process ensures transparency and legal certainty, with communications tailored for User awareness and ongoing legal compliance throughout 2025.
Termination & Suspension
OBSERVE: The Operator retains the right to suspend, restrict, or permanently close User accounts at clubhouse-casino.games as required by legal, regulatory, or operational considerations.
- Grounds for Termination or Suspension:
- Violation of these Terms, providing false information, suspected fraud, AML breaches, abuse of bonuses, or regulatory mandates.
- Extended periods of inactivity (over 12 months), subject to statutorily required notifications and dormant account obligations under AU law.
- Procedure:
- Users will receive notification of suspension or closure via their registered email address. Where appropriate, reasons for action and instructions for appeal will be provided.
- The Operator will refund any remaining User funds (excluding bonuses and illicit winnings), subject to successful completion of KYC/AML checks and deduction of applicable fees or liabilities.
- User-Initiated Closure:
- Users may request account closure at any time by contacting [email protected]. Any outstanding balance subject to these Terms will be paid out, less any deductions required by law.
REFLECT: These controls fulfill Operator's obligations for responsible gambling, financial integrity, and consumer protection under AU and Curaçao law, valid through 2025.
Governing Law & Jurisdiction
OBSERVE: All services provided by clubhousecasino at clubhouse-casino.games are governed by the laws of Curaçao, subject also to the requirements and public policy considerations of AU regulatory authorities.
- Applicable Law: These Terms, and any disputes arising therefrom, will be governed by and construed in accordance with the laws of Curaçao, unless mandatory provisions of AU law require otherwise.
- Jurisdiction: Users expressly consent to the exclusive jurisdiction of the courts and/or approved alternative dispute resolution providers in Curaçao for the resolution of disputes. For AU-resident Users, statutory consumer rights and regulatory recourse through Australian Gambling Regulator and Australian courts remain available as required by law.
- Dispute Resolution Mechanism: Where feasible, parties agree to attempt resolution via good faith negotiation and, failing that, binding arbitration under Curaçao rules, with recourse to court as a final step if necessary.
REFLECT: These mechanisms ensure dual compliance, satisfy cross-jurisdictional legal safeguards, and provide transparent recourse for AU-based Users through 2025.
Contact Information
OBSERVE: Users may direct all queries or required notifications to the following contacts for clubhousecasino (exclusive to clubhouse-casino.games):
- Customer Support: [email protected]
- General Enquiries: [email protected]
- Press Enquiries: [email protected]
- HR Enquiries: [email protected]
- Sales: [email protected]
- Official Website: https://clubhouse-casino.games
- Legal & Headquarters Address (for formal correspondence): Scharlooweg 39, Willemstad, Curaçao
- Operator: Dama N.V. (Registration number: 152125)
- Game License: Curaçao Gaming Control Board, OGL/2023/174/0082, valid through 2025
REFLECT: Comprehensive contact points ensure direct and effective communication, supporting both legal requirements and operational transparency for all AU-based Users.